Grapes, hops and barley

                                                                                      Terms of Use


​​By making a reservation with Fruit of the Vine Tours you acknowledge that you have read, understand and agree to be bound by these terms and conditions of use.

The person hiring the trolley, the “Customer”, will be considered the responsible party, must be 18 or older and is accountable for all persons traveling in their group.

Reservations

  • Reservations will not be held without a credit card (Visa, MasterCard or Discover), or full contract payment by cash or check
  • The trolley will not be "reserved" until your credit card information has been received and acknowledged by a representative
  • Confirmation of your booking will be emailed to you showing your itinerary and amount due

Payments

  • Full contract payment is due 7 days prior to the date of service and customer gives permission for payment to automatically be charged to the credit card we have on file when the initial reservation was made
  • Bookings made less than 7 days prior to the date of service will require full payment at time of reservation with no cancellation 
  • Driver gratuities are not included in the rental rate unless otherwise agreed upon

Cancellations

  • Cancellations must be received by e-mail or phone no later than 8 days prior to the scheduled event or customer will be billed the full contract amount
  • Cancellations made 8 or more days before the reserved date will receive a full refund of any money paid

Refund Policy

  • Once a reservation is confirmed, Fruit of the Vine Tours will not over-book the trolley, or cancel the reservation except for weather conditions such as a snow storm, major mechanical issues or an accident
  • In the case of a breakdown or an accident, customer agrees that a replacement vehicle may be substituted if available; we will do our best to provide transportation from another company
  • If Fruit of the Vine Tours must cancel, customer will receive a 100% refund of any money paid

Hours of use & Overtime

  • Time starts when the trolley arrives at the first pickup location and ends at the last drop-off
  • There is no guarantee that overtime hours will be available, if allowed; overtime will be billed in half-hour increments at half the hourly rate and customer agrees it will be charged to the credit card used for the reservation

Damage & Cleaning Fees

  • Customer assumes full financial liability for any damage to the trolley or its contents caused by their party during their use and will be charged to the credit card used for the reservation
  • Any necessary excessive cleaning, repair or replacement of items will be charged at the actual cost and a minimum $300.00 fee will be charged for bodily fluids clean up

Alcohol & Drug Policy

  • Alcohol may be consumed on the trolley by adults 21 and over, with the purchase of a banquet permit
  • No Smoking, vaping or illegal drug possession or use of any kind will be permitted on the trolley

Behavior

  • Behavior that our motorman determines to be illegal, unsafe, dangerous and/or irresponsible will result in immediate termination of contract with no refund!
  • At the sole discretion of the motorman, unruly persons can and will be expelled from the trolley at any time at their own expense

Tasting, Entertainment & Parking Fees

  • All tasting fees are the responsibility of the Customer and their party
  • All entertainment media is to be provided by customer, but the motorman reserves the right to control content and volume
  • Parking fees are not included in rental rate and are paid by customer

Liability

  • Fruit of the Vine Tours is not liable for any lost, damaged, or stolen property
  • Fruit of the Vine Tours shall not be held responsible for delays/service interruptions, damages or any consequential loss incurred as a result of (but not limited to) acts of God, strikes, riots, law authorities, public enemies, inclement weather, hazardous road conditions, accidents, breakdowns or any other condition beyond our control
  • Customer agrees that use of the trolley is at their and their parties own risk and Fruit of the Vine Tours will not be held liable for any injuries that may occur due to someone else’s bad judgment or carelessness while the trolley is in motion or at a standstill

Read our Our Terms of Use below.

Your privacy is importance to us; information you give will not be sold, traded or shared with anyone!

Availability is first come, first served. You will receive confirmation by email or phone once your request has been received and reviewed. If available, you will then be instructed to submit your credit card information. To ensure you receive our reply, please add mail@fruitofthevinetours.com to your contacts, or check your junk folder.

Helping You Create Memories

Please submit only the Reservation Request above. If approved, a representative will contact you to submit your credit card information below. Thank you!

Credit Card Information

Fruit of the Vine Tours

(509) 546-1044

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